Privacy Policy

Last updated: September 16, 2025

1. Introduction

Eternal War Aion respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our game services and website.

2. Information We Collect

Account Information:

  • Username and email address
  • Encrypted password information
  • Registration date and account preferences

Gameplay Data:

  • Character information and progress
  • Game sessions and playing time
  • In-game interactions and chat logs

Technical Information:

  • IP address and location data
  • Device and browser information
  • Performance and error logs

3. How We Use Your Information

  • To provide and maintain our game services
  • To manage your account and authenticate access
  • To provide customer support and respond to inquiries
  • To detect and prevent cheating, fraud, and abuse
  • To improve game balance and add new features
  • To send important updates and notifications

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only in the following limited circumstances:

  • When required by law or legal process
  • To protect the safety and security of our users
  • With trusted service providers who assist in our operations
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Limited access controls and authentication
  • Regular security monitoring and vulnerability assessments
  • Timely security updates and patches

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill legal obligations:

  • Active account data is retained while your account is active
  • Inactive accounts may be archived after extended periods
  • Some data may be retained longer for legal or regulatory reasons

7. Your Rights

You have the following rights regarding your personal information:

  • Access to the personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information (subject to legal requirements)
  • Data portability in certain circumstances
  • Objection to certain processing activities

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences and settings
  • Analyze website usage and performance
  • Enhance security and prevent fraud

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support system or Discord server.